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The SEO Breakfast event that Arena hosted at the Soho Hotel on 6th June brought together some of the discipline’s key thinkers, each sharing their SEO experiences and predictions, and also talking about how content (the buzzword for 2013) is becoming increasingly important to anyone hoping to rank highly in search.

Before the event, we spoke with two of the speakers, Nick Wilsdon and Kevin Thiele. Today, we’ve caught up with Ian Bowden and Richard Bettinson to talk through a couple of the questions put to them by the audience at the event.

Ian BowdenIAN BOWDEN
SEO Director, Arena

You must be one of the youngest directors of SEO in the country. How did you find yourself here so soon?

I first got interested in SEO aged just 16, so I’ve already got some good experience under my belt. I remember going for a retail job interview, only to be told the hourly rate. I came away from the interview thinking there must be a better way to make money, and that’s when it all started. Not long after, I started building affiliate and Adsense websites and, before I knew it, I was paying my way through university. After that, I was fortunate enough to get the opportunity to work at Arena. Here, I’ve delivered good results for clients, and that’s been recognised by the agency, giving me the opportunity to progress in my career.

What is it about SEO that gets you out of bed every morning?

I’m fortunate to have a job that I enjoy. For me, when it comes to SEO, there really is no ceiling on what you can achieve. Few things give me as much pleasure as ranking for a really high-volume, competitive keyword. There are many barriers in the way that can make it feel like a daily struggle, such as archaic content management systems and legal teams, but when it all comes together it is very rewarding.

During the Arena SEO Seminar, one of the most interesting questions you took from the floor was, ‘Do we have to play by Google’s rules? Isn’t it dangerous to focus only on one company?’ Can you give us a brief reprise of your thoughts on this?

In short, we do have to play by Google’s rules, whether we like it or not. Such is their market share and the value of SEO traffic, it’s impossible to ignore.  Just recently for instance, Google has been penalising advertisers who use advertorial without adding nofollow-to links. Advertorial existed before Google, and it can appear frustrating that online marketers have to act differently to accommodate the requirements of Google. However, the answer Google will give you is that you can do what you like; they just reserve the right not to include you in their index.

The rules don’t remain static. Historically, there have been methods of optimisation which have not violated guidelines and been considered the right side of compliance. However, as time has progressed, the ‘rules’ have shifted as search engines have improved at detecting spam. Things that may have been perfectly fine in the past are now frowned upon.

Generally, though, the search engines are broadly working towards achieving the same thing – returning search results which are the most useful to users. It may be perceived as rhetoric, but really, in the majority of verticals, if you do things the right way you will be rewarded. The key is not just in creating great content, but also in making sure it gets links, otherwise – in my experience – you’re not going to grow traffic. If this is your strategy then there is no danger in focusing purely on Google. Great content has to be defined by its ability to earn links.

Beyond that, I’d really recommend making the most of the opportunities that natural search offers –  just try not to build an unsafe dependency on it. SEO is just one of many media channels and, ultimately, it should be about building a brand.

Richard BettinsonRICHARD BETTINSON
Lead Online Marketing Manager, Three

As Lead Online Marketing Manager at one of the country’s leading mobile providers, you’re well placed to talk about content in the world of SEO. But first, can you tell us a little about how you got to your current position?

I would definitely regard myself as a cross-discipline online marketer. Before my time at Three, I was an account manager at BLM Quantum, actually focusing on other channels including display, email and lead generation advertising, so digital has been in my blood since the beginning of my career. However, it was really only at Three that I developed my knowledge of SEO, given the opportunity it presented to the business.

One of the attendees at the Arena SEO Seminar asked, ‘In a world where traditional publishing houses and content creators are struggling financially, why should brands invest in content?’ What are your thoughts on that?

The idea that brands should act more like publishing houses is so often repeated now, it’s almost cliché. However, with Google putting so much focusing on author ranking and the importance of authoritative content, it seems like a win-win situation. Journalists and editors with both experience and a strong Google profile would be a valuable asset to any online creative department, helping members of your web-team that are perhaps less confident to build their skill sets. From the other side of the fence, the creatives that are increasingly finding themselves out of work would do well to approach agencies and brands and offer their services. It seems like an obvious fit to me.

You can find out more about Arena’s SEO Breakfast and view videos of the speakers’ presentations by heading to the Arena SEO Seminar website

SEO has been a digital buzzword for a decade now, and yet those who can truly say they understand it are in surprisingly short supply. As the channel matures anyone with an interest in promoting their business online needs to understand how SEO can be played to their own benefits, and how it ought to influence their other marketing activities.

Here at Arena Media, we recognise that staying on top of SEO is an on-going but rewarding challenge. What we know about the channel NOW is vital to our understanding of where Google will take it NEXT, and time and again we’ve been proved correct in our predictions, allowing our clients to stay at the forefront of change.

At the Arena Media SEO Breakfast, we will address the fundamental changes in the way Google ranks websites, and how these evolutions represent an unprecedented opportunity for your business to dominate in this often misunderstood channel.

Speaking at the event are industry experts Nick Wilsdon and Kevin Thiele, both of whom took a few moments to answer a few questions ahead of the breakfast itself.

Nick WilsdonNICK WILSDON
Head of SEO and Content Marketing, Arena

It seems like SEO has been around forever, but it’s actually a relatively new discipline. How long have you been involved? 

My digital career started in 1999, towards the end of the dot-com boom. Having taught myself web design, I managed to get an internship with a small digital agency in Brighton where I was given the chance to promote a piece of HTML editing software that one of the founders had written. In pushing this software, I began using techniques that were gradually being defined at the time as search engine optimisation (SEO).

The role provided an excellent introduction to online marketing, and I was given ample opportunity to work on all parts of the process – improving SEO positions for key terms, building reviews and content, improving on-page conversion, customer support, purchase and advocacy. You couldn’t have wanted for a better grounding. It’s amazing to me now, given the changes we’ve seen over the last decade, that I was presenting master-class seminars on SEO as far back as 2000.

What keeps you interested in the discipline?

SEO is the perfect discipline for the intellectually curious. It’s fascinating because we are working with an intricate search engine algorithm that only the engineers who work on it understand. It is extremely unlikely that any one person or group – even within Google – understands the whole picture, as different groups work across parts of the algorithm. Analysing what we know about these algorithms and trying to predict what move will come next… this is what gets me out of bed every morning.

What challenges do you see for the modern SEO?

The future for the SEO is technical, using ‘Big Data’ to make improved strategic decisions for our clients. Content marketing is putting the emphasis back on quality content as a method to build links, traffic and, ultimately, conversion. Brands reign supreme for Google, dominating the important real estate of search, and so the ability to obtain and retain this status in Google has become vital. SEO tricks are fading out as long-term strategic approaches deliver stable (and increasing) revenue for clients and the agencies that manage their accounts. All of this will challenge modern SEOs to become more integrated across digital channels, but also more transparent and accountable in their recommendations and actions.

Kevin ThieleKEVIN THIELE

Sales Director, Searchmetrics
How did you find your way into this industry?

I started my career as a Sales Rep for Yellow Pages – that was 20 years ago when they were the Google of their day, selling display advertising and bold type listing to compete with the free (organic) listings. In many ways, Google today is YP on steroids, based in the cloud. The concept is the same but the scale and means of delivery are vastly different.

Most recently my career has been in data security, and I came to London to start the UK sales office for Searchmetrics three years ago. When you have been in sales as long as I have, your whole life revolves around numbers, targets, billings and deadlines – end of month, end of quarter, end of year. You need to have a firm grasp of the numbers in order to identify opportunities and trends. I’m essentially a data guy.

What do you find inspiring about the future of search and SEO?

For me, it’s about the challenges. The big challenge for SEO software vendors like Searchmetrics is to help search marketing professionals rapidly sift through a huge amount of search engine information, across multiple geographies, channels and platforms, so that they can quickly make useful decisions that will positively impact the bottom line for their business. Increasingly this can only be done if you pull all of the data and signals into a central place where it can be managed, and where the correlation between SEO activity and results can be clearly shown and a significant ROI demonstrated.

As the internet moves from desktop to mobile, from generic machine-generated recommendations to personal suggestions made by your social network, this challenge will get bigger and bigger. That’s what keeps me inspired from day to day.

Arena’s SEO Seminar is taking place on Thursday 6th June, 9.30am-12pm, at The Soho Hotel, London. It is a free event. Please RSVP to Helen Critcher at helen.critcher@arenamedia.com

This week Google rolled out a new look for their search results, giving users a green drop-down next the search snippet (see the screenshot below). Here you will find an option to view the cached, or saved view of the page and similar pages in Google’s index. If you are logged in to Google a further option is available, a shortcut to share this page with your Google+ network.

new-google-interfaceAs part of this change, users will no longer see the Instant Preview of the web page on the right-hand side; a feature launched in November 9th 2010 that resulted in “5% [of users being] more likely to be satisfied with the results they click.” Interesting finding, but not enough to save Instant Previews once Google looked to streamline the page, citing “low usage” of the feature.

Instant Previews were a useful indicator of technical crawling issues, so it’s a pity to loose thisinstant-preview-tool feature. While you can still check Google’s previews within Google Webmaster Tools, you are restricted to your verified domain. So no more peeking on competitors or prospects.

The most significant impact here is the tighter integration with Google’s emerging social platform, Google+. A trend we have already seen across Gmail and YouTube, as Google leverages its existing technology and audience to drive up usage. When Larry Page became CEO of the compay in 2011, he tied 25% of employee bonuses to the success of Google’s new social strategy; these integrations are the fruit of this commitment. With 500m+ users and reports that Google+ has recently overtaken Twitter – it’s never been a more important time to consider this platform within your marketing strategy.

 

 

interflora-logoAfter their spectacular fall from grace, due to the purchase of too many paid-link advertorials, it seems Google has lifted much of the penalty they applied to Interflora.co.uk. No doubt eyebrows within the SEO community will be raised at the speed of their recovery.

As you can see from my analysis below, kindly supplied by Searchmetrics, the domain has not only bounced-back on their main brand terms, ‘interflora’ and ‘interflora UK’ but across many high-volume generics, such as “florist”, ‘funeral flowers’ and ‘hampers’.

interflora-rankings-recovery

The only terms they have made zero progress on, languishing on the 13th page, are the broad generics ‘valentines day’ and ‘mothers day’, the former keyword term being targeted in the advertorials that caused the ban. Maybe an indication of a lasting SERP-level penalty. However I imagine Interflora are fairly happy coming into Mother’s Day at 9th position, than their 50+ position of last week; with a prospect of further improvements.

The recovery of Interflora.co.uk has been significantly faster than most would expect, for such a serious ban in Google. In 2011, J.C. Penney got called out by the New York Times for their linking scheme, and banned by Google, only recovering after 3 months.

However when BMW.de and Ricoh.de got banned on 8th February 2006 for using doorway pages, they were forgiven by Google only 4 days later. As Matt Cutts wrote, “I appreciate BMW’s quick response on removing JavaScript-redirecting pages from BMW properties.” Senior involvement with the Google web spam team is certainly one of the advantages of being a well-known brand.

Another factor to benefit brands, is that users expect their websites to be present in searches, blaming the search engine if they fail to appear. As Bing Director Stefan Weitz explained in relation to the J.C. Penney case.

Google initially responded by blocking the entire JC Penney domain for a few days. We thought that hurt the users because we did the same thing in a test. We blocked all JC Penney internally and asked our human ranking systems, “does this result for the search phrase ‘comforters’ look better or worse after this change?” Everyone said it looked worse because they expected to see JC Penney there.

So should we be suprised that Interflora made such a quick recovery? In a relatively small niche, their absence would be keenly felt by users and regulators alike. Or did Google relent once the advertorials were taken down, having made their point? Your thoughts are welcome below.

This piece was originally posted on www.nickwilsdon.com

Google has announced, what is being described by many commentators as one of the most fundamental changes to Adwords in years.

There has been widespread coverage of the Enhanced Campaigns from industry PPC specialists but what does this update mean for organic search and SEO?

Moving Forward On Both Indexes

Adwords is the commercial core of Google, changing that structure shows their commitment to supporting mobile results. It also confirms that Google views desktop and tablet as one platform. Although there are around 16 key differences between Google’s mobile and desktop results, we will not have to worry about ranking in a tablet-specific index in the future.

Examining Organic Traffic By Device

Tablets and desktops will be grouped together, rather than treated as separate devices as they have been. Advertisers who have gained efficiencies from targeting tablets separately from desktops will now be forced to pay desktop CPCs, and that transparency around tablet performance will disappear.
— Ginny Marvin [more]

This change brings an opportunity for SEO/PPC integration and support between the channels. The SEO team already have a good picture of organic traffic on tablet devices. Analysis on bounce rates and user interaction will give our clients advance warning on how this update is likely to affect their PPC campaigns, once they are forced to drive the same traffic to both platforms.

bounce-rates-tabletsI’d recommend carrying out this investigation now, so steps can be taken to reduce tablet bounce rates or at the least, a business case can be built to justify this web development.

While Adwords Enhanced Campaigns are optional at the moment, Google will move all advertisers to this format by mid-2013. If the tablet bounce rate is still an issue by that date, you maybe sensible to temporarily move budget to other channels, in order to maintain online performance.

You may want to take advantage of Google’s Analytic Solution Gallery, they have provided a free Mobile Ecommerce Dashboardthat gives you the data needed to make this call.

This post originally appeared on www.nickwilsdon.com

You’ve managed crazy brainstorm sessions, survived data tsunamis and worked with genius developers and quirky designers to create a piece of irresistible linkbait for your client. You’ve even identified which influencers are most likely to share your content. All you need to do now is let them know it’s there. Don’t muck it up.

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Search is such a part of our lives that it’s easy to forget that it has only been with us for a few years, and the list of regular tasks that you default to Search for continues to grow every year.  When was the last time that you opened a Yellow Pages? Went into a travel agents? Scanned the classified ads?

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Search has always evolved, but probably never more so than in 2012. Google+ will continue its blistering rollout across all Google products and will heavily influence users to stay logged in–providing a more personalised search experience.

This has a number of implications, not least how analytics will lose more and more data to encrypted URLs under Google’s privacy move.  Probably the most demanding consequence will be the need for marketers to engage with users, leverage advocates and improve PPC ad visibility in order to compete in an impending click-through war.  In this new environment, value and service is likely to prevail over cold discounting.

We will see a greater integration of Search and Display as advertisers recognise the benefits of using Search Marketing to build emotional connections with a brand.  The differentiation of bid management software and Demand Side Platforms will therefore blur, as targeting tactics become more synchronised to drive brand consideration and loyalty– which in turn, will lift acquisition.

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